The Better Business Bureau serving Chicago and Northern Illinois awarded Aloha Construction the 2017 Torch Award for Marketplace Ethics this December. Aloha Construction is humbled and honored to receive it. CEO Dave Farbaky and his company have worked hard to exemplify the Torch Award qualities of putting their employees, their customers, and their community first.
The BBB Torch Award is about recognizing companies that provide quality and honest work consistently throughout the years. A panel of fifteen judges chose Aloha Construction as one of this year’s recipients due to their long history and frequent acts of charity and integrity in Chicago and Northern Illinois. Continue reading to learn more about the company and the nine reasons why Aloha Construction received the Better Business Bureau Torch Award for Marketplace Ethics in 2017!
Putting Customers First
Aloha Construction understands that without their customers, the company could not exist. That’s why they work hard to show customer appreciation every year. The Better Business Bureau recognized them for exemplary service in 2017, and much of that is because of these four practices.
In 2017, Aloha Construction completed their goal of providing 20,000 roofing jobs in the state of Illinois. The company was founded in 2008 and has strived since then to provide high-quality service to the area. Clearly, BBB recognized they have achieved this goal, because 20,000 roofing jobs do not come easy, and is a testament to the Aloha Construction quality of work.
Aloha Construction also puts customers first by offering free roof inspections every year. These free inspections often turn up damages owners did not know about. The timely discovery that Aloha Construction offers and completes free of charge allows customers to make sure their repairs are covered by their insurance before the proper timeframe ends.
The new partnership between Aloha Construction and Synchrony Financial is another way that Aloha Construction strived to better serve customers in 2017. They are now “roofers who finance” and their partnership streamlines the payment process. They also simplify it by walking customers through their payment plans every step of the way.
Finally, Aloha Construction was recognized for their marketplace ethics from the Better Business Bureau because they provide great customer service. One of the ways they do so is by giving their customers peace of mind with their 10-Year Craftsmanship Warranty. This proves that Dave Farbaky and his team stand behind their work 100%, and will complete repairs free of charge for ten years after their new roofing is installed.
Putting Employees First
The Better Business Bureau awards the Torch Award for Marketplace Ethics to companies that not only appreciate their customers but also their employees. Dave Farbaky has made it clear that the Aloha Construction employees are like family in these ways in 2017.
Most notably, every year Aloha Construction hosts an all expenses paid resort week in Maui, Hawaii. This is given to deserving and high-performing employees to thank them for their hard work. The week is gifted not only to the employees but to their spouses and children as well and is focused on rest, relaxation, and quality time with family and friends.
Aloha Construction was also recognized by the Better Business Bureau because they try to give their employees stability with lifelong positions. Dave recognizes the importance of building a team of only the best, so he makes sure to offer complete training and competitive salaries to keep employee morale up and his team happy and productive.
Putting Community First
Finally, Aloha Construction was recognized as a 2017 BBB Torch Award winner because of their consistent efforts to give back to the Illinois community.
First, Aloha Construction supports the dreams of many athletes with their sports sponsorships. In 2017, Aloha Construction was a proud sponsor of the Kane County Cougars baseball team, the Lake Zurich high school football team, the Bloomington Thunder local hockey team, the Flying Aces hockey team, and even Illinois State University Athletics! Dave also teamed up with the ISU athletics to give $5 for every assist scored in the men’s and women’s basketball games this season the Camp One Step, a program that provides outdoor summer experiences to children with cancer.
This year, Aloha Construction also gave back to the community by hosting the Bloomington Boys and Girls Club Youth of the Month. Dave offered his box tickets to the Bloomington Thunder Hockey game in March. Because of his generosity, the Bloomington Boys and Girls Club was able to take many deserving kids to the game for a night of hockey filled fun!
Finally, Aloha Construction demonstrated their penchant for putting the community first with their Chicago Bulls VIP Ticket Giveaway. This year, the company gave 12 box seats to a local child with congenital heart disease and his friends to experience the game of a lifetime. For Dave, giving back is as central to his business as roofing and repairs are, and his actions this year have made that abundantly clear.
Aloha Construction was founded in 2008 with a very simple mission in mind: to offer the best quality roofing service at the best prices. The company values responsibility and accountability to their customers, employees, and community every step of the way. Because of this, they have grown to two different offices and a partner company for restoration work. However, in the past decade of work they have still stayed true to their roots and strive to work ethically and honestly.
All of these qualities, practices, and examples from Aloha Construction have made it clear that they deserved the Better Business Bureau Torch Award for Marketplace Ethics in 2017. Dave Farbaky and the team are all extremely grateful, and sure to keep up the great work in the many years to come!